All plants are shipped through UPS ground services.  

Estimated Shipping Time: Your order may ship immediately, however most orders ship in 1-2 business days (we do not ship on weekends) from date of purchase. Once your order is shipped, you'll receive an email with a tracking number.

If you ordered more than one plant, you will receive multiple shipments. This is to get your plants to you as soon as possible. However, shipping schedules can change due to unforeseen events, such as unpredictable weather. We appreciate your patience.

Days In Transit:

The map on our shipping policy page shows the average days of transit from our location here in Georgia.

On rare occasions, we will delay shipping if we see severe weather forecasts for your area or ours, or if we encounter other unusual issues.

We take great pride in our plants and strive to ensure they arrive at their destination in excellent condition. Due to extended shipping times, we can no longer ship to California, Oregon, and Washington. Our plants travel in dark boxes during transit, and we understand the importance of ensuring proper lighting and care for our products. In the interest of maintaining our high standards, we have made the difficult decision to limit our shipping locations.

We do not ship internationally due to the agricultural certifications needed to ship to countries other than the United States.

The containers are bagged to prevent soil spilling, and then placed in secure shipping boxes.

All plants shipped are in 1 or 3-gallon containers as listed in the product name. The plant will be fully rooted and matured into their pots.

No, we do not offer pick-up at our location. Our nursery operates as an online-only business, allowing us to focus on delivering your orders directly to your doorstep.

USDA Plant Hardiness Zone Map

Find your location on the map below.

This will tell you what growing zone you are in. Each plant has two numbers besides the Growing Zone, ex. 6-9.

This means the plant will grow in Zone 6, 7, 8 and 9.

Our Nursery is in Zone is 7. The plants we grow will survive in zones 4-9.

Please Note: There are many variables involved in plant hardiness. We use the best information available to provide cold hardiness zone information on our plants. Zone maps are based on multi-year temperature data. Maps using data from recent, milder winters have shifted many areas one zone warmer. To further complicate matters, in any given year temperatures can fluctuate a zone or 2, up or down. Such factors as lack of snow cover, early or later extremes and protections from mulch or buildings can also have an effect. We hope this information is a helpful guide.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, Venmo, Meta Pay, and Shop Pay.

We do not accept phone orders. All purchases must be completed through GoBuyPlants.com.

If you need help placing an order or have any questions, you can reach us at info@gobuyplants.com, and we’ll be happy to assist you.

Of course! Our sales representatives can include a personalized card or add a message to your packing slip. We can also send e-gift cards.

For security reasons, we ask that you login or create an account with us in order to look up the status of your order.

If you provided an email address when you placed your order you will receive tracking information as soon as your order has shipped.

We are so sorry you are experiencing this hiccup with your order! If you have been tracking your order and the scheduled delivery date has passed, or if your order is missing items, please email us at info@gobuyplants.com  at your earliest convenience so that we may resolve these issues.

Returns are accepted within 7 days of delivery for damaged or incorrect items only.

Customers must contact info@gobuyplants.com within 48 hours of delivery and provide photo documentation of the box and plant(s) to request return approval. This includes at least 2 photos of the outer box and 2 photos of the plant(s).

All returns must be approved in advance. If a return is approved, items must be shipped back according to the instructions provided and must match the original shipment. Returns that are unauthorized or do not match the original order will not be refunded. Customer is responsible for return shipping costs.

Plants may appear slightly stressed or wilted after shipping due to time in transit and environmental conditions. This is normal and typically resolves with proper care. Minor cosmetic damage, such as small broken branches, is not eligible for return.

Due to the perishable nature of live plants, we do not accept returns or offer refunds or replacements after planting.

Returns are accepted within 7 days of delivery for damaged or incorrect items only.

Customers must contact info@gobuyplants.com within 48 hours of delivery and provide photo documentation of the box and plant(s) to request return approval. This includes at least 2 photos of the outer box and 2 photos of the plant(s).

All returns must be approved in advance. If a return is approved, items must be shipped back according to the instructions provided and must match the original shipment. Returns that are unauthorized or do not match the original order will not be refunded. Customer is responsible for return shipping costs.

Plants may appear slightly stressed or wilted after shipping due to time in transit and environmental conditions. This is normal and typically resolves with proper care. Minor cosmetic damage, such as small broken branches, is not eligible for return.

Due to the perishable nature of live plants, we do not accept returns or offer refunds or replacements after planting.

Returns are accepted within 7 days of delivery for damaged or incorrect items only.

Customers must contact info@gobuyplants.com within 48 hours of delivery and provide photo documentation of the box and plant(s) to request return approval. This includes at least 2 photos of the outer box and 2 photos of the plant(s).

All returns must be approved in advance. If a return is approved, items must be shipped back according to the instructions provided and must match the original shipment. Returns that are unauthorized or do not match the original order will not be refunded. Customer is responsible for return shipping costs.

Plants may appear slightly stressed or wilted after shipping due to time in transit and environmental conditions. This is normal and typically resolves with proper care. Minor cosmetic damage, such as small broken branches, is not eligible for return.

Due to the perishable nature of live plants, we do not accept returns or offer refunds or replacements after planting.

Because plant health is influenced by many factors beyond our control—such as soil conditions, watering practices, weather, and local environment—we’re unable to offer returns, refunds, or replacements once a plant has been planted. If you have questions about plant care, we’re always happy to help guide you so you can get the most out of your plants.

We do not print a paper catalog. In order to keep all our information up to date (our plants are growing and changing almost daily), we put all information on our website. If you have any questions about our products, please email us at info@gobuyplants.com.

No, we do not offer special pricing for contract landscaping. Each plant is shipped individually, and due to this approach, it is not feasible for us to ship large quantities at a discounted rate.

No, but you can email us at info@gobuyplants.com, and we will contact you ASAP. Response times vary, but we respond to all inquiries and questions Monday-Friday within 24 hours and most times within the hour.

The journey a plant must take to be purchased through big box stores doesn't always offer the healthiest live product to the end customer. So GoBuyPlants.com​ was created to help get the healthiest, first-pick nursery plants delivered directly to their forever home as quickly as possible. The GoBuyPlants.com team can easily lay eyes on inventory and understand current conditions of the product, ensuring that every order is fulfilled to the highest standard.

Upon arrival, your plant will need to rest in the shade before planting it in its new home (be it a bigger container or in the ground). The leaves may be wilted when you pull it out of the box, but once thoroughly watered and rested, it should perk up.